Frequently Asked Questions

Yes, exceptionally well. The Comandante C40 MK4 Nitro Blade burr set has a bimodal particle distribution that produces high clarity in pour-over (22–28 clicks) while delivering sufficient micro-fines for dense 9-bar espresso (8–14 clicks).

For dedicated high-pressure manual lever dialing (e.g. Flair 58), we also recommend pairing it with the Red Clix axle modification to cut each click from 30 microns down to 15 microns.

No. Unlike the Flair Pro 2 or standard E61 groupheads, the Cafelat Robot was explicitly engineered by Paul Pratt with an ultra-thin stainless steel dispersion sleeve and deep basket where boiling water does not contact large aluminum heat sinks.

For medium to dark roasts, pouring 95°C water directly into the loaded basket provides perfect thermal mass. For ultra-dense light Scandinavian roasts, a simple pre-warm of the portafilter over kettle steam provides that extra 2°C boost.

All consignments are packed in our Ghent studio. Orders confirmed before 16:00 CET (Mon–Fri) dispatch the same evening.

• Belgium: Next-day delivery (24h) via Bpost Priority.
• Netherlands: 24–48 hours via PostNL Cross-Border Priority.
• Free Threshold: All orders over €75.00 receive free insured courier shipping.

Tap water across Flanders (Ghent, Antwerp) and the Netherlands (Amsterdam, Rotterdam) is extremely hard, measuring between 250 ppm and 380 ppm of dissolved solids. Heating this water precipitates calcium carbonate scale directly onto heating elements, solenoid valves, and heat exchangers.

Furthermore, excessive bicarbonate buffers the delicate fruity acids of specialty koffee. We recommend starting with zero-TDS water (demineralized or reverse osmosis) and adding Lotus Water drops or Third Wave Water Espresso Profile sachets to protect machinery and reveal full sensory terroir.

In full compliance with European consumer directives, all hardware sold by Koffiana carries a comprehensive 2-year warranty covering manufacturing defects, electronic controller failures, PID anomalies, and mechanical linkage tolerances.

If an issue occurs, submit a request on our Warranty & Service Hub. We provide a pre-paid Bpost return label, inspect and calibrate the equipment on our Ghent workbench, and return it within 5–7 business days.

Yes. If you are a registered commercial entity (specialty roastery, café, boutique hotel) outside Belgium with a valid EU VIES VAT number, input your VAT details during checkout or submit an inquiry through our Studio B2B Portal for an automated reverse-charge tax invoice.