Warranty & Maintenance Hub
Official 2-Year Studio Warranty, Preventive Maintenance, and Repair Intake in Ghent.
Preventive Hardware Maintenance
Burr Alignment Protocol
Over millions of revolutions, micrometric conical and flat burr tolerances can shift due to bean density shock.
- Dry brush burrs weekly (never submerge in water).
- Utilize the marker test (dry wipe whiteboard marker along burr edge) to confirm 100% rotational parallelism.
- For Comandante C40: check dual ball-bearing play every 6 months.
Manual Lever Piston Care
Machines like the Flair 58 and Cafelat Robot utilize medical-grade silicone O-rings to maintain 9+ bar seal integrity.
- Apply high-viscosity food-grade Dow 111 silicone grease to piston seals every 90 days.
- Inspect brass linkage pins for zero play.
- Rinse shower dispersion screens with hot water after each session.
Initiate Studio Repair Intake
Every machine procured from Koffiana carries our 2-Year Studio Warranty. If your gear requires bench calibration, burr realignment, or warranty service, submit your details below.